FAQs
Selling Your Device
How do I sell my old device on Device4Cash?
Simply visit the “Sell Old Device” page, select your device model, answer a few questions about its condition, and you’ll receive an instant quote. If you’re happy with the offer, proceed to checkout or schedule a pickup.
What conditions do you accept for old devices?
We accept devices in various conditions including Like New, Good, Fair, and Broken. The final price will depend on the condition you select.
Do I need to include accessories when selling my device?
No, accessories are optional. However, including the original charger or box may increase your offer in some cases.
How do I get paid after selling my device?
Once we receive and inspect your device, we process your payment via your selected method (bank transfer, PayPal, or store credit) within 1–2 business days.
Buying a Device
Are the devices sold on Device4Cash new or refurbished?
We offer both certified pre-owned and refurbished devices that are thoroughly tested and come with a limited warranty.
Is there a warranty on the devices I buy?
Yes, all our devices come with a minimum 3-month warranty. Extended warranties are available at checkout.
Can I return a device if I change my mind?
Absolutely. We offer a 7-day return policy, no questions asked, as long as the device is in its original condition.
Repairs
What devices do you repair?
We repair a wide range of electronics including smartphones, tablets, laptops, smartwatches, and game consoles.
How long does a typical repair take?
Most repairs are completed within 24–48 hours, depending on the issue and parts availability.
Do you offer pickup and delivery for repairs?
Yes, we provide convenient pickup and drop-off services in select locations. You can schedule it while booking your repair.
General
Is my personal data safe when selling a device?
Yes, we recommend doing a factory reset before sending your device. Our technicians also ensure complete data wiping during inspection.